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Privacy Notice

Privacy Notice

Patient-Centric Care

This Privacy Notice (“Notice”) describes how PatientAdvocacyFoundation.com uses and collects your personal information (defined below) on our Website and elsewhere. We may amend or change this Notice from time to time as set forth below and changes will be posted to our Website. This Notice is governed by our Terms and Conditions and capitalized terms not defined in this Notice are defined in the Terms and Conditions.

PLEASE READ THIS PRIVACY NOTICE CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY NOTICE, PLEASE DO NOT ACCESS OUR WEBSITE,

Who You Are

We collect personal information from a few different types of people:

  • Our Website visitors.
  • Vendors and third parties who perform services for us.
  • Personnel who work for us.

Categories and Types of Information We Collect and Sources of Information

“Personal information” means any information relating to an identified or identifiable individual, except as may be set forth in applicable law. To provide you with Products, including access to our Website, we need to collect and process some of your personal information.

We collect and retrieve your personal information in a number of different ways. Why we collect your information and what we do with it depends on the type of information. Below please find details regarding the categories and specific pieces of information that, alone or in combination, may be personal information.

  • Personal and contact information, such as first and last name, phone number, email address, and billing and shipping address.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us via email, chat sessions, blog postings, phone calls, postal mail, or through any other channel with product questions, support questions, marketing preferences such as opt-in or opt-out choices, or with photographs or images, including those provided for testimonials.
  • Usage and Electronic information, such as information about how you use the Website and interact with us, page visit history, information you provide when you use any interactive features of the Website, IP address, cookie ID, and device type and hardware identifier for the device you used to access the Website, mobile identifiers, browser information and browsing history, IP address-based device geolocation information, and analytics information about your use of the Website.
  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
  • Social Media Information, such as information you voluntarily provide in support or help interactions with us, such as social media URL, social media alias, photographs and images, and other social media profile data
    Payment and Transaction information, such as generic payment type, items in your cart, purchases you made, what you purchased, and when you made the purchase.
  • Mobile information, such as phone number, wireless carrier name, date, time, and content of text messages you send to us, and any other mobile information you provide, and any information that be collected by your wireless carrier in accordance with their terms.
  • Other informationthat we may collect which is not specifically listed here, but which we will use in accordance with this Notice or as otherwise disclosed at the time of collection.

Note regarding credit card information. Except as set forth above, we do not collect, receive, or use your credit card information.

Note regarding sensitive personal information. Certain jurisdictions have enacted laws with different requirements regarding the processing of certain sensitive personal information. “Sensitive Personal Information” includes health-related information, government identifiers such as social security numbers, biometric data, and special categories of personal information identified by European and other data privacy laws. We do not require sensitive personal information from you when using the Website or purchasing our Products. In the cases where we do seek to collect sensitive personal information, for example when conducting recruiting activities, we will seek to do so in accordance with applicable data privacy laws. Do not provide us with unsolicited sensitive personal information.

Information We Receive from Third Parties

In addition to receiving information directly from you, we receive some personal information about you from third parties, including social media websites, marketing companies, and third-party cookies. We generally use this information to personalize your shopping experience and to provide you with information about our Products.

Recruiting Information

If you choose to apply to work with or for us through our Website or by otherwise contacting us regarding opportunities to become an agent or contractor for us, we may collect the following:

  • Contact Information, such as your first and last name, email and mailing addresses, phone number, professional title and company name
  • Resume Information, such as qualifications, skills, employment or education history, or other resume information
  • Reference information, such as name and contact details of your references.
  • Social Media Information, such as if you provide us a link to or other access to a social media account, we may collect or access any information you permit to be shared through or from your social media account and other information depending on the social media platform.

Referrals

Users of the Website may have the opportunity to refer friends or other contacts to us or otherwise provide us personal information of others. You may only submit a referral or otherwise provide us personal information of others if you have permission to provide to us the individual’s personal information and by providing such information you represent and warrant that you have the authority to do so and to permit us and our service providers to use such information in accordance with this Notice.

How and Why We Use Your Personal Information

We may use your personal information for the following purposes and as otherwise described in this Notice or at the time of collection:

To operate the Website.  We use your personal information to:

  • provide, operate, and improve the Website in accordance with the Terms and Conditions
  • provide information about our Website.
  • communicate with you about the Website, including by sending you announcements, updates, security alerts, and support and administrative messages.
  • communicate with you about events or programs in which you participate.
  • understand your needs and interests and personalize your experience with the Website and our communications.
  • provide support and maintenance for the Website.
  • respond to your requests, questions and feedback.
  • fulfill our obligations and enforce rights contained in agreements between you and us.
  • display certain of your personal information to other users of the Website as set forth in this Notice.
  • allow you to save, organize, recall, and share items you’ve selected.

To send you marketing and promotional communications.  We may send you marketing communications via different channels as permitted by law, such as through emails and online advertisements which may contain Product recommendations based on items you viewed and Products related to those items. You will have the ability to opt-out of our marketing and promotional communications as described in the “What Are Your Choices” and “Text Message Terms” sections below. We may use your personal information to develop our marketing plans and strategies for sending marketing and promotional communications to others.

For research and development.  We may analyze use of the Website to improve it, to develop new websites or Products, and to develop business expansion plans.

To process applications. We may use your personal information to review and evaluate your applications to work with or for us or otherwise respond to you regarding opportunity inquiries.

To comply with law. We may use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For compliance, fraud prevention, and safety.  We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Website; (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; and (d) conduct, complete, or respond to audits or audit results.

With your consent.  In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by applicable law.

To create anonymous, aggregated or de-identified data.  We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect.  We process personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you.  We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes and as set forth in this Notice.

To conduct training. We may use your information to train our personnel and to help develop their skills.

We may use your personal information for the following purposes and as otherwise described in this Notice or at the time of collection:

To complete transactions. We use your personal information to process transactions including to help you select, purchase, return, and exchange items, to ship items, to provide support regarding purchases or inquiries regarding our items, to help others select Products based on various factors

To operate the Website.  We use your personal information to:

  • provide, operate, and improve the Website in accordance with the Terms and Conditions
  • provide information about our Website
  • communicate with you about the Website, including by sending you announcements, updates, security alerts, and support and administrative messages
  • communicate with you about events or programs in which you participate
  • understand your needs and interests, and personalize your experience with the Website and our communications
  • provide support and maintenance for the Website
  • respond to your requests, questions and feedback
  • fulfill our obligations and enforce rights contained in agreements between you and us
  • display certain of your personal information to other users of the Website as set forth in this Notice
  • allow you to save, organize, recall, and share items you’ve selected

To send you marketing and promotional communications.  We may send you marketing communications via different channels as permitted by law, such as through emails and online advertisements which may contain Product recommendations based on items you viewed and Products related to those items. You will have the ability to opt-out of our marketing and promotional communications as described in the “What Are Your Choices” and “Text Message Terms” sections below. We may use your personal information to develop our marketing plans and strategies for sending marketing and promotional communications to others.

For research and development.  We may analyze use of the Website to improve it, to develop new websites or Products, and to develop business expansion plans.

To process applications. We may use your personal information to review and evaluate your applications to work with or for us or otherwise respond to you regarding opportunity inquiries.

To comply with law. We may use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For compliance, fraud prevention, and safety.  We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Website; (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; and (d) conduct, complete, or respond to audits or audit results.

With your consent.  In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by applicable law.

To create anonymous, aggregated or de-identified data.  We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect.  We process personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you.  We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes and as set forth in this Notice.

To conduct training. We may use your information to train our personnel and to help develop their skills.

For other business purposes. Subject to this Notice, we may use your personal information to engage in other legitimate purposes as required or permitted by applicable law.

Subject to this Notice, we may use your personal information to engage in other legitimate purposes as required or permitted by applicable law.

Information We Share

Except as otherwise set forth in this Notice, we will not provide access to your personal information to third parties for any unauthorized purpose.

Service Providers. We work closely with third-party providers (our “vendors”) for a variety of purposes, including assisting us to perform and improve our Website, to deliver your orders, and to provide advertising and email services. These vendors include hosting companies, payment processors, research companies, marketing providers, customer support providers, and analytics and security providers. These third parties have limited access to your information and may use your information only to perform these tasks on our behalf. We make sure our vendors have contractually agreed to implement technical and organizational measures that are appropriate under this Notice. We may share demographic information about our Website visitors with vendors, but it will be aggregated and de-personalized first.

Business Transfers. Your information will remain subject to the terms of this Notice even if we undergo a business transition. However, we may transfer your information to a successor person or entity upon an acquisition or other corporate reorganization.

Compliance, fraud prevention, and safety. We may also disclose your information if we have a good faith belief that we are required to do so by law or if acting with a good faith belief that such disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce our Terms and Conditions; (3) respond to legal claims; or (4) protect our, our Website, or other individuals’ or the publics’ rights, property or safety.

Affiliates.  We may share your personal information with corporate affiliates (e.g., sister companies, subsidiaries, joint ventures, or other companies under common control) for purposes consistent with this Notice. This shared information may include email address, phone number, and transaction information.

With your consent. We may otherwise share your personal information with your consent or pursuant to your instructions.

With other users. We may share your personal information as part of the Website operation and depending on certain Website features you and other users elect to use.

For other business purposes. We may share your personal information for other legitimate purposes as required or permitted by applicable law.

 Your Choices

Choosing not to share your personal information. You may choose not to provide Personal Information. If you choose not to provide Personal Information (or ask us to delete it), we may not be able to provide you with our Products or certain functionality of the Website. We will tell you what information you must provide to receive the Product or Website functionality by designating it as required at the time of collection or through other appropriate means.

Updating your personal information. Much of your information is stored in your account profile for as long as your account is active. You may change or correct the information in your account profile by emailing info@pumpercar.com.

Opt out of marketing communications.  You may opt out of marketing-related email and text messages by following the opt-out or unsubscribe instructions in the communication, or by contacting us as set forth below, or for text messages, as set forth in the Text Message Terms below. If you opt out of marketing communications, you may continue to receive non-marketing emails related to transactions you complete through the Website or to Products you have purchased.

Cookies & browser web storage and targeted online advertising.  We may allow service providers to use cookies and similar technologies to track your browsing activity over time and across the Website and third-party websites or applications. If business partners collect information about your activities on or through the Website, they may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising. For more details, see the “Cookies” section below.

Credit Card Information. Our vendors may collect and use your credit card information to complete transactions for Products you purchase. These vendors may save your credit card information for your convenience to ease the purchasing process for subsequent transactions. We do not collect, use, or store your credit card information, except the limited information set forth above. You may be able to configure settings with these vendors to change or remove your saved credit card information in accordance with the terms of those vendors. Please visit their websites for more details.

Personal Information of Children and Minors

The Website is a general audience website and is not directed to individuals under the age of 16 (“Minors”), and such individuals are not permitted to use the Website, and we do not intentionally collect personal information from them.

If we learn that we have collected personal information of a Minor without the consent of their parent or guardian, we will delete it and terminate any applicable user accounts.  If you have determined that we have processed such personal information or have any questions related to our processing of personal information of Minors, please contact us as set forth below.

Security, Storage, and Retention

How We Protect Your Information

We are committed to protecting your personal information. We implement technical and organizational measures designed to secure personal information. In assessing the appropriate level of security, we take account of the risks that are presented by processing this information, in particular risks from accidental or unlawful destruction loss, alteration, unauthorized disclosure of, or access to personal information we transmit, store or otherwise process. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

Where We Are Located

We are located in the United States and we store your information in the United States. Third parties with whom we may share your information in accordance with the section “Information We Share” may store your information in other countries. By using our Website and/or providing us with information, you are agreeing to transfer and store your data in the United States or other countries.

Retention of Your Information

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of providing you the Website, completing transactions for Products with you and supporting prior or contemplated transactions with you, satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the personal information we have collected about you, we will either delete or anonymize it or, if this is not possible, securely store it in accordance with this Notice and cease use of the personal information until deletion is possible.  If we deidentify your personal information (so that it can no longer be associated with you), we may retain this information for longer periods.

Third Party Websites

The Website may contain links to other websites. Other websites we link to include social platforms. We also use third-party plug-ins in certain places on our Website. For example, when you click on an icon on our Website to share our Products on a third party social platform, you are also loading content from that third-party platform. That website may request cookies directly from your browser. These interactions are subject to the privacy policy and terms of service of the third-party site and not ours. We are not responsible for the privacy practices or the content of such services. We do not make any representations regarding the policies or practices of third parties. When you use third-party websites or services, their own terms and privacy policies will govern your use of those websites or services. We encourage you to read the privacy policies of third parties before disclosing personal information to them.

Text Message Terms

If we offer SMS text messaging services and you opt in to receipt such SMS text messaging services from PatientAdvocacyFoundation.com, we will use and collect your phone number for the purpose of SMS text messaging in accordance with this Notice. If you elect to receive text messages, we will send you text messages even if your mobile number is registered on any state or federal Do Not Call list, and such messages may be regarding your account activity, transaction activity, promotions, education information, and other news and information about us. If you do not agree to this Notice (and specifically this “Text Message Terms” section of the Notice), do not sign up for text messages. Your participation in this program is completely voluntary.

Your wireless carrier may assess certain fees or charges associated with your use of text messaging. We are not responsible for such fees. Your carrier may restrict or prohibit certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Our text message program applies only to mobile devices registered in the United States and with United States carriers. Please review your wireless carrier’s policies and contact them if you have any questions.

Consent to receive text messages is not a condition of purchase. You acknowledge that you are at least 18 years of age and you have the consent of the wireless account holder to sign up for text messages and pay for any related fees. We may use an automatic dialing system or automated number selection system to send you text messages. Neither we nor the carriers are liable for any delays in the receipt of any text messages. Delivery is subject to effective transmission from your network operator. You are responsible for updating your number with us and ensuring your account information is correct. Messages may be sent via SMS or MMS messaging. Text messages may be promotional or transactional (in response to your purchases, for example) in nature.

Changing Your Text Message Preferences

You can cancel our text message alerts at any time by texting “STOP” in response to the text message you received after which we will send a text message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from that particular number. If you want to receive our text alerts again, respond to the unsubscribe confirmation with START or change the phone number in your account and we will start sending text alerts to you again. If at any time you forget what keywords are supported, text “HELP” to the text message you received and you will receive instructions on how to use our service as well as how to unsubscribe.

Questions

If you have any questions regarding this “Text Message Terms” section or the processing of your phone number for purposes of SMS text messages, please contact us as set forth in the “Contact” section below.

Cookies

When you visit our Website, we insert small pieces of instructions on your computer or mobile device. These instructions take the form of a “cookie” or similar tools such as web beacons, small and clear images on a web page or email that are programmed to render and collect information about the use of a given web page or email, such as whether or not an email is opened and viewed. Cookies provide us with information that we use to enhance your experience on our Website.

There are two basic types of cookies. One is a session cookie which terminates when your session ends and the second is a persistent cookie, which is a text file that remains stored on your computer for a period of time. Your internet browser contains instructions about how to remove or block persistent cookies. If you reject all cookies, you may not be able to create or sign in to your account with us or otherwise take full advantage of the Website.

Cookies we use fall into one of three categories: required, functionality, and advertising. The purposes of these cookies are summarized in the table below. You can obtain more information about cookies at http://www.allaboutcookies.org/. For a full list of the cookies we use on our Website, you may contact us as set forth below.

  • Required Cookies:These cookies are essential to make our Website work. They enable you to move around the Website and use its features. Without these cookies, services that are necessary for you to be able to use our Website, such as accessing secure areas, cannot be provided.
  • Functionality Cookies:These cookies collect information about how visitors are using our Website on an aggregate basis, such as which pages are visited the most often, how visitors are moving from one link to another, and if visitors get error messages from certain pages. Functionality cookies also allow us to remember choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection and enable you to engage in certain social media features. Please see the “Third Party Websites” section above for details on use of these social media features.
  • Advertising Cookies:These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of the advertising campaign. This information may be shared with other organizations, such as advertising partners. This means after you have been to our Website, you may see some advertisements about our Products elsewhere on the internet.

We partner with third parties to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies in order to provide you with advertising based upon your browsing activities and interests. These technologies allow a site to recognize your computer or mobile device each time you visit our Websites. We rely on your consent to place and read non-required cookies.

For additional cookie opt-out options, please visit the websites below. We do not control these opt-out mechanisms and are not responsible for their operation.

Do Not Track Signals
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we respond to browser “do not track” signals by blocking placement of cookies on your device as there is no accepted standard for implementing these signals.

Changes To This Privacy Notice

The Notice can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on this webpage. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way if and as required by law (for example via a notice or banner on our Website or via email to you).

Contact

You may contact us regarding this Notice or our processing of your personal information by emailing us at  info@patientadvocacyfoundation.com

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